Refund policy

Returns

We want you to love your purchase! Please note that sizing may vary between brands and styles. If you have questions about sizing before placing your order, please contact us at shop@missmadigan.com.

We gladly accept eligible returns and exchanges within the timeframes outlined below. Items must be unworn, unwashed, and returned in their original condition with all original tags attached.

Returns: Items must be received by us within 7 days of delivery to be eligible for a refund.

Exchanges: Items must be received by us within 10 days of delivery to be eligible for an exchange.

Returns received outside of the applicable return period will not be accepted. The customer will be responsible for any shipping charges required to have ineligible merchandise returned to them.

Customers are responsible for all return shipping costs. Miss Madigan does not provide prepaid return shipping labels.

If your original order qualified for free shipping and your return reduces the order total below the free-shipping threshold, the original shipping charge will be deducted from your refund.

Exchanges

We are happy to offer one exchange per order, based on availability. Items purchased with store credit or received through an exchange are final sale.

All exchanges are tied to the original purchase date and do not reset the return window. We do not reserve or remove exchange items from inventory until we receive your return. If the item or size requested for exchange is sold out when your return is received, we will issue a digital gift card.

Porch Pick-Ups

Returns for porch pick-up orders must be received by us within 7 days of fulfillment. The return window begins on the date the order is fulfilled, not the date it is picked up.

Final Sale Items

All sale items, jewelry, accessories, gift cards, linens, home show purchases, and pop-up purchases are FINAL SALE and are not eligible for return or exchange.

Items purchased with store credit or received through an exchange are also FINAL SALE.

Damaged Items

If you believe you received a damaged item, please email us at shop@missmadigan.com within 3 days of receiving your order. Please include photos of the damage and a brief description of the issue. We cannot accept returns of damaged items if we are not notified within 3 days of delivery.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original method of payment. Original shipping charges are non-refundable.

Please allow time for your bank or credit card company to process and post the refund to your account. If you have received confirmation from us that your refund was processed but have not received it after allowing sufficient processing time, please contact us at shop@missmadigan.com.

Gifts

If an item was marked as a gift when purchased and shipped directly to you, you will receive a digital gift card for the value of an eligible return.

If the item was not marked as a gift at the time of purchase, or the gift giver had the order shipped to themselves, any eligible refund will be issued to the original purchaser's method of payment.

Return Shipping

Please send eligible returns to:

Marvelously Madigan LLC
537 Long Leaf Acres Dr.
Wilmington, NC 28405

Customers are responsible for return shipping costs. We strongly recommend using a trackable shipping service and retaining your tracking information. Miss Madigan is not responsible for return packages that are lost or not received.

Please allow enough transit time for your package to be received by us within the applicable 7-day return or 10-day exchange window. Depending on your location, expedited return shipping may be necessary.